Concierge
Service
Every moment, from arrival to aftercare.
✈01Airport Pickup▾
A dedicated concierge accompanies you from the moment of entry. From the instant overseas guests land at Incheon or Gimpo, the DOUBLENINE journey begins — entry timing, driver assignment, transfer to hotel or clinic, and scheduling are all managed by a dedicated manager.
- Flight arrival time check
- Airport meeting point guidance
- Dedicated driver + concierge assignment
- Transfer to hotel / clinic / private venue
- Itinerary briefing on arrival
- On-call response for emergencies
⚇02Private Mobility▾
From sedan to van to executive mobility, every vehicle is matched to the guest and the moment.
- Airport pickup / drop-off
- Round-trip clinic visits
- Hotel ↔ clinic ↔ shopping ↔ dining routing
- Hourly vehicle standby
- Full-day dedicated vehicle
- VIP sedan / van / premium vehicle assignment
- Accompanying concierge on request
⌥03VIP Interpreter▾
A dedicated interpreter accompanies every consultation and procedure, conveying medical detail precisely in your mother tongue.
- Accompanied interpreting (consultation & procedure)
- Precise medical terminology
- English · Chinese · Japanese · Korean
- 24-hour messenger interpreting
⌂04Hotel & Recovery Stay▾
A five-star Gangnam suite is curated for recovery. Your name is on the key before you arrive, the lamp already lit.
- Curated five-star suite
- Recovery-friendly room setup
- Pre-arranged check-in
- Diet & condition care
▦05Schedule Management▾
Every appointment, transfer and reservation is held in your name. You decide nothing twice — a single note arrives each morning.
- Procedure & consultation scheduling
- All reservations in one hand
- Daily morning briefing
- Real-time changes handled
◎06Recovery Route Management▾
Post-procedure movement is routed for discretion and comfort — private cars, quiet hours, the shortest distance to rest.
- Post-procedure routing
- Private vehicle coordination
- Recovery checkpoints
- Emergency hotline
♥07Aftercare Support▾
The service does not end at the departure gate. We check in after you fly home, coordinate follow-ups, and stay reachable in your language.
- Remote check-ins after return
- Follow-up visit coordination
- Partner-clinic liaison
- Native-language care
⛉08Privacy Care▾
No records shared, no names spoken aloud, nothing that leaves the room — by invitation only.
- Confidential handling
- No data shared externally
- NDA-bound staff
- By invitation only
to the moment you fly home.
